Terms of Service

Who we are

These Terms of Service ("Terms") govern your use of cavemancappuccino.com and the products and services we offer (collectively, the "Service").

The Service is operated by Viral Conversion Limited, trading as Caveman Cappuccino("we," "us," or "our"). Our registered address is 2301 Bayfield Building, 99 Hennessy Road, Wan Chai, Hong Kong.

Questions: support@cavemancappuccino.com.

The products

We offer:

• One-time digital products (video courses and downloads), including Caveman's Milk Foaming Secret, Caveman Latte Art Shortcut, Caveman Cappuccino Method, and Caveman's Coffee Playbook.
• A subscription product: Caveman's Fire App — a 7-day free trial, then $9 per month, cancel anytime.

Prices shown at checkout are the prices you agree to pay. Digital products are delivered through your members account after purchase.

License to digital content

When you buy a digital product or subscribe to the Fire App, we grant you a personal, non-exclusive, non-transferable license to access and use that content for your own personal, non-commercial use.

You may not copy, share, resell, redistribute, publicly perform, publish, or otherwise make our content available to others, or use it to create a competing product or service. Access may be revoked if you breach these Terms.

Accounts

To access the members area you need an account. You can sign up with Google or email. You agree to provide accurate information and keep your login details secure. One person, one account — accounts are not transferable.

We may suspend or terminate accounts that abuse the Service, violate these Terms, or create risk for us or other members.

Fire App subscription

Caveman's Fire App starts with a 7-day free trial. Unless you cancel before the trial ends, your subscription renews monthly at the then-current price ($9/month at the time of these Terms) and continues until canceled.

You can cancel anytime from your account page via the Stripe Billing Portal. Cancellation takes effect at the end of the current billing period (or trial period). You keep access until that date; we do not charge for periods after a completed cancel-at-period-end.

Payment

Payments are processed by Stripe. By purchasing, you authorize Stripe to charge your payment method for the amounts shown at checkout (and, for subscriptions, for recurring renewals until you cancel). We do not store your full card number on our servers.

Refunds

Our refund terms are set out in the Refund Policy. In short: one-time digital products carry a 30-day money-back guarantee; Fire App trials are free and can be canceled before the first charge.

Acceptable use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to access another member's account or data without permission
• Upload content that is illegal, harmful, or infringes someone else's rights
• Reverse engineer, scrape, or overload the Service in a way that harms its operation
• Share your login or redistribute purchased content

Intellectual property

All content on the Service — including videos, text, graphics, logos, software, and the Caveman Cappuccino brand — is owned by us or our licensors and is protected by applicable intellectual property laws. Except for the limited license above, no rights are granted to you.

Disclaimer of warranties

The Service and digital products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted or error-free, or that results from following our training will meet your expectations — coffee machines, milk, and practice conditions vary.

Nothing in these Terms limits any non-waivable rights you may have as a consumer under applicable law.

Limitation of liability

To the fullest extent permitted by law, Viral Conversion Limited and its directors, officers, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Service.

Our total liability for any claim relating to the Service will not exceed the amount you paid us for the product or subscription period giving rise to the claim in the twelve months before the claim arose.

Changes to these Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page will change when we do. For material changes that affect existing subscribers, we will take reasonable steps to notify you (for example by email or a notice in the members area). Continued use of the Service after changes take effect means you accept the updated Terms.

Governing law

These Terms are governed by the laws of Hong Kong. Subject to any mandatory consumer protections that apply where you live, courts in Hong Kong have exclusive jurisdiction over disputes arising from these Terms or the Service.

Contact

Viral Conversion Limited (trading as Caveman Cappuccino)
2301 Bayfield Building, 99 Hennessy Road, Wan Chai, Hong Kong
support@cavemancappuccino.com